Slack

CleanShot 2025-12-02 at 12.51.54

Integrate Mantle with your Slack organization so you never miss out on essential updates. With the Mantle x Slack integration, you can stay up to date with notifications encompassing a wide range of events:

slack bot example

Categories

Activities

App Activities

Customer installed app

Customer uninstalled app

Customer reinstalled app

Shop deactivated

Shop reactivated

Customer reviewed app

Subscription Activities

Customer subscribed to a plan

Customer unsubscribed from a plan

Customer upgraded their plan

Customer downgraded their plan

Customer resubscribed to a plan

Subscription frozen

Subscription unfrozen

Usage Monitoring

Approaching capped usage limit

Capped amount updated

Usage charge exceeds the limit

Other Activities

Comment added to customer timeline

Daily reports

Connect to Slack

  1. Go to Settings > Integrations, and look for the Slack section.

  2. Click the Connect button adjacent to the Slack icon.

  3. A pop-up titled Slack integration will appear.

  4. Click the Add to Slack button within the pop-up or click here:

    Add to Slack
  5. You’ll be redirected to Slack’s authorization page. Follow the on-screen prompts to grant the necessary permissions.

After connecting Slack:

You can now create notification rule sets using Slack as a destination.


For those looking to further enrich their data, you can also connect with Segment to send your data to Mantle, or your Mantle data to Segment.