Custom & hidden plans
While standard public plans form the foundation of your pricing strategy, Mantle gives you powerful tools to create specialized plans for specific scenarios. Whether you’re crafting custom solutions for enterprise clients or testing new pricing tiers, you have the flexibility to design plans that meet specific business needs.
Types of specialized plans
Mantle supports several specialized plan types, each serving different business purposes:
Custom plans
Tailored for specific customers
Modified versions of standard plans
Special pricing or feature combinations
Hidden plans
Not publicly visible
Used for testing or specific segments
Perfect for beta features
Custom plans
Custom plans let you create tailored solutions for specific customers without affecting your public pricing structure. Perfect for:
Enterprise customers needing specific feature combinations
Strategic partners requiring special pricing
High-value customers with unique requirements
Creating a custom plan
Navigate to Plans in your Mantle dashboard
Click Add Plan
Select “Custom” as the plan type
Configure your plan details:
Set custom pricing
Select features
Define usage limits
Add customer-specific terms
Managing custom plans
Track custom plan performance separately from standard plans
Monitor usage patterns to inform future pricing strategies
Use insights to refine your standard plan offerings
Hidden plans
Hidden plans give you a way to test pricing strategies or create special offers without displaying them publicly. Use them for:
Beta testing new features
Running controlled pricing experiments
Creating invite-only tiers
Setting up hidden plans
Create a new plan as normal
In the visibility settings, select “Hidden”
The plan will only be visible to:
Your team in Mantle
Customers you specifically grant access
API calls that include the plan ID
Best practices
Use clear internal naming conventions
Document the purpose of each hidden plan
Regularly review hidden plan performance
Clean up unused hidden plans
Merging plans
Sometimes you’ll need to combine multiple plans or transition customers between plans. Mantle makes this process straightforward:
When to merge plans
Consolidating similar tiers
Upgrading legacy plans
Simplifying your pricing structure
Moving customers to new feature sets
Merging process
Identify the plans to merge
Select a target plan for customers
Choose your merge strategy:
Immediate transition
Gradual migration
Optional upgrade path
Best practices
Communicate changes clearly to affected customers
Consider legacy clauses for existing customers
Monitor customer response to plan changes
Plan for support inquiries during transitions
Remember: While specialized plans offer great flexibility, too many variants can become difficult to manage. Use these tools strategically to meet specific business needs while maintaining a clear, sustainable pricing structure.